Refund Policy for SkyFluxTV

Last Updated: February 15, 2025

Thank you for choosing SkyFluxTV for your IPTV services. We are committed to delivering a high-quality streaming experience and ensuring customer satisfaction. If you are not fully satisfied with your purchase, we offer a transparent refund policy as outlined below.

Subscription Cancellation and Refund Rights

You have the right to cancel your subscription within 7 days of the initial purchase and request a refund. However, refunds will not be granted if:

• The service has been extensively used during the subscription period.
• The Terms of Service have been violated.
• The refund request is made after the 7-day period from the initial purchase.

How to Request a Refund

To initiate a refund request, please follow these steps:

1. Contact our customer support team at support@skyfluxtv.com.
2. Provide the following details:
   • Date of purchase
   • Email address associated with your account
   • Reason for refund request (optional but recommended for better service improvements)

Refund Process

Once your refund request is received, it will be reviewed promptly. If approved:

• Refunds will be processed within 14 business days.
• The refund will be issued to the original payment method used for the purchase.
• No additional fees will be charged for processing refunds.

Non-Refundable Goods and Services

Certain services and conditions are not eligible for a refund, including:

• Subscriptions that have been extensively used before the refund request.
• Any violations of our Terms of Service.
• Customized or personalized services that have already been provided.
• Services that have already been delivered and consumed.

Contact Us

For any questions or concerns regarding this refund policy, feel free to contact our support team at:

📧 Email: support@skyfluxtv.com
🌐 Website: www.skyfluxtv.com

We are here to assist you and address any issues you may have regarding our services.

Policy Updates

This refund policy is subject to change without prior notice. We encourage you to review this policy periodically for any updates.

Thank you for choosing SkyFluxTV. We appreciate your business and strive to provide the best possible service.

Sincerely,
The SkyFluxTV Team